Platform Features

Everything you need to support student-athlete mental health. Built with privacy, security, and accessibility at the core.

Core Features

Anonymous Messaging

Connect with licensed counselors anonymously. Your real identity is never revealed to counselors, coaches, or administrators.

  • Choose your own display name
  • End-to-end encrypted conversations
  • No identifying information shared
  • Complete privacy protection

Licensed Counselors

All counselors are licensed mental health professionals with expertise in sports psychology and student-athlete wellness.

  • Sports psychology specialists
  • Understanding of athletic culture
  • Evidence-based therapeutic approaches
  • Ongoing professional development

24/7 Platform Access

Message your counselor anytime, from anywhere. Get support on your schedule, not business hours.

  • Access on any device
  • Send messages anytime
  • Responses within 24 hours
  • No appointment scheduling needed

HIPAA & FERPA Compliant

Your data is protected by the same standards as hospitals and universities. We take security and privacy seriously.

  • Bank-level encryption (AES-256)
  • Regular security audits
  • HIPAA compliance certification
  • FERPA student privacy protection

Complete Confidentiality

Your conversations are private. Coaches, teammates, and administrators cannot see your messages or know you're using the service.

  • Coach-proof anonymity
  • Protected from teammates
  • No university access to messages
  • Strict confidentiality policies

Holistic Support

Get help with any mental health concern - performance anxiety, stress, depression, relationships, identity, and more.

  • Performance & competition anxiety
  • Academic stress management
  • Relationship & family issues
  • Identity & self-esteem support

For Student-Athletes

Built for your unique needs and lifestyle

Instant Access

No waiting rooms or appointments. Start a conversation when you need support.

Resource Library

Access mental health education, self-care guides, and wellness tools.

Peer Privacy

Your use of VoiceUp is completely invisible to teammates and coaches.

Performance Focus

Counselors understand how mental health impacts athletic performance.

For Athletic Administrators

Powerful tools to manage and monitor mental health support

Usage Analytics

Track engagement metrics without compromising student privacy

  • Aggregate usage statistics
  • Trend analysis over time
  • No individual identification
  • Export reports for leadership

User Management

Easily provision and manage student-athlete accounts

  • Bulk activation token generation
  • Team-based organization
  • Simple onboarding process
  • Automated email distribution

Compliance Tools

Built-in compliance with NCAA and institutional requirements

  • HIPAA compliance documentation
  • FERPA privacy protection
  • Audit trail for accountability
  • Regulatory reporting support

Custom Resources

Upload university-specific mental health resources

  • Add campus counseling info
  • Link to local resources
  • Custom crisis protocols
  • University branding options

Security & Compliance

Enterprise-grade security protecting your most sensitive data

AES-256 encryption for data at rest
TLS 1.3 for data in transit
Multi-factor authentication (MFA)
Regular penetration testing
SOC 2 Type II compliance
GDPR compliant data handling
Automatic session timeouts
Role-based access control (RBAC)

Ready to Get Started?

Experience the VoiceUp Athletics difference. Support student-athlete mental health with a platform built for privacy, security, and accessibility.