By accessing or using VoiceUp Athletics (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.
These Terms constitute a legally binding agreement between you and VoiceUp Athletics, Inc. ("VoiceUp," "we," "us," or "our"). Your use of the Platform is also governed by our Privacy Policy.
The Platform is designed for college and university student-athletes, counselors, and administrators. To use the Platform, you must:
Your university will provision your account. You will receive an activation email with instructions to set your password and complete your profile. You are responsible for:
Your university administrator may suspend or terminate your account at any time. We may also suspend or terminate your account if you violate these Terms or engage in prohibited conduct.
The Platform is intended to facilitate anonymous communication between student-athletes and mental health counselors. You agree to use the Platform only for its intended purpose and in accordance with these Terms.
You agree not to engage in any of the following prohibited activities:
⚠️ IMPORTANT: The Platform is not for emergencies.
If you are experiencing a mental health crisis or have thoughts of harming yourself or others, please call 911, contact the National Suicide Prevention Lifeline at 988, or go to your nearest emergency room immediately.
Counselors may not be available 24/7. Response times may vary. For urgent matters, contact your university's counseling center directly or call emergency services.
The Platform provides supportive communication and resources but does not replace comprehensive mental health treatment. Users are encouraged to seek in-person professional care when appropriate.
Information provided through the Platform is for educational and support purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider regarding medical questions or concerns.
While we strive to maintain confidentiality, counselors and administrators are bound by legal and ethical obligations to report:
By using the Platform, you acknowledge and accept these reporting obligations.
The Platform, including all software, content, designs, logos, and trademarks, is owned by VoiceUp Athletics or its licensors. All rights not expressly granted to you are reserved.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purpose, subject to these Terms.
You retain ownership of the messages and content you submit through the Platform ("User Content"). By submitting User Content, you grant us a license to store, process, and display it as necessary to provide the Platform services.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee any specific outcomes from using the Platform. Mental health support effectiveness varies by individual.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOICEUP ATHLETICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability to you for any claims arising from or related to these Terms or your use of the Platform shall not exceed the amount paid by your university for your use of the Platform in the twelve (12) months preceding the claim, or $100, whichever is greater.
You agree to indemnify, defend, and hold harmless VoiceUp Athletics, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using the Platform, you consent to our data practices as described in the Privacy Policy.
We are committed to HIPAA and FERPA compliance. For more information, see our HIPAA Compliance page.
We reserve the right to modify, suspend, or discontinue the Platform (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice on the Platform at least 30 days before the changes take effect.
Your continued use of the Platform after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Platform.
Before filing a formal claim, you agree to contact us at legal@voiceupathletics.com to attempt to resolve the dispute informally.
Any dispute arising from or relating to these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.
YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION OR CONSOLIDATED PROCEEDING.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
If you have questions about these Terms, please contact us:
VoiceUp Athletics Legal Team
Email: legal@voiceupathletics.com
Address: 123 University Ave, Suite 200, College Town, ST 12345
Phone: (555) 123-4567